Shipping & Return FAQs
Have a question we didn't answer here?
Email us, we're happy to help!
Lauren@shopfunkyshoes.com
How much is shipping?
🌟free shipping discount does not apply during 60% off sitewide sale🌟
-all orders under $100 will ship for $7.95
-all orders over $100 will ship for FREE (Continental US Only)
-shipping fees are non-refundable
When will I receive my order?
- Orders placed will ship within 2-3 business days
-All orders are shipped via USPS Priority Mail and deliver in 2-3 business days!
Can I pick up my order in store?
Of course!
"In Store Pick Up" will be an available option at checkout!
Select this option and pick up your order during store hours.
⭐️You will receive a notification via email when your order is ready for pickup! (usually within 48 hours of placing order)⭐️
Store Location/Hours:
Funky Shoes (LAUREL)
105 South 16th Ave. Laurel, MS 39440
Monday-Friday 10AM-5:30PM
Saturday 10AM-4PM
Sunday: Closed
What is our return policy
- Store credit only, no refunds.
- All returns must be shipped back within 10 DAYS of delivery. Once the order is delivered to you, you have 10 days to drop off your return at the local return carrier of your choice (USPS, FedEx, UPS).
- Discounted merchandise is FINAL SALE and is not eligible for return or exchange.
- Jewelry and accessories are FINAL SALE.
- Returned items must be unwashed, unworn, and tags still attached.
- Shoes must be returned in their original shoe box without damage to the box. If you use your shoe box as a shipping box, we will not be able to accept your return.
- Shipping is non-refundable, unless there was a mistake on our part.
- Customer is responsible for paying the shipping cost for returns.
- Once received, we will issue a gift card via email that may be used online or in store.
What will cause my item(s) to NOT be eligible for return?
- Return was not shipped back within 10 days of delivery
- If your item was discounted or on sale
- If your item is not in its original condition (unworn, smoke-free, unwashed & tags attached)
- If the shoe box was used as your shipping box
How do I return an order?
Step One:
Please refer to our return policy to ensure your return meets the criteria listed above.
Step Two:
Please contact us via email to notify us of the return so we can anticipate your package.
Shipping charges on returned merchandise are the customer’s expense.
Once received, we will issue a gift card via email that may be used online within 2 years.
Send merchandise back to the following address:
Funky Shoes
ATTN: LAUREN MCBRIDE
105 South 16th Ave.
Laurel, MS 39440